Internet for All Seattle Data

2020 Data Collection Results

While the numbers do not paint the full picture of our regional efforts to address digital equity, the highlights below provide insight on ways the City and our partners responded to meet community connectivity needs. Demand for and the importance of affordable connectivity was amplified given COVID-19 restrictions and guidelines, and the City ramped up efforts to share low-cost broadband options to over 3,200 residents throughout Seattle. To fill the gaps and connect residents close to where they live and gather the City enabled 670,632 Wi-Fi connections at libraries and other public sites. We also supported sponsored internet at 252 community locations through partnerships with local internet service providers. Digital literacy remained a persistent challenge for low-income residents, limited-English speakers, and others furthest from equity.

Collectively our region provided 5,818 hours of digital skills training to 5,228 residents and helped over 40,520 residents with tech support. Additionally, 12,979 residents who struggled to pay for basic Internet even at discounted rates, received free connectivity through mobile hotspots or cable broadband connections. The region also stepped up to donate 9,000 devices and loan 40,000 devices to those in need.

2020 Data Highlights

The following are the four high-level data points measuring Internet for All Seattle. The complete 2021 Internet for All Seattle Update Report is available at this link

7,300 Internet Connectivity

  • Total household sign-ups to low-income internet programs in 2020

49,000 Devices

  • 9,000 devices donated by Public/Private 
  • 40,000 devices loaned to those in need

5,800 Digital Skills & Technical Support

  • 5,818 hours of digital skills training to 5,228 residents.

3,000 Outreach & Assistance

  • Shared low-cost broadband options to over 3,000 residents