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Seattle Public Utilities (SPU) has online tools and customer service representatives available to help you manage your account and pay bills. 

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Contact Customer Service

Bill Assistance

Opening, Closing, and Moving Services

Understand your billing and payment options


For SPU governance documentation about account and billing procedures, view the FIN-160, Customer Account and Billing Management Director's Rule (pdf)


Public Utilities

Andrew Lee, General Manager and CEO
Address: 700 5th Avenue, Suite 4900, Seattle, WA, 98104
Mailing Address: PO Box 34018, Seattle, WA, 98124-5177
Phone: (206) 684-3000

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Seattle Public Utilities (SPU) is comprised of three major direct-service providing utilities: the Water Utility, the Drainage and Wastewater Utility, and the Solid Waste Utility.